TRUSTED REGINA RECOGNIZES OUR PARTNERS WHO HAVE BEEN TRUSTED FOR OVER 10 YEARS!
In this series of recognition articles, we continue to shine a spotlight on the businesses that have been Trusted Regina Partners for over 10 years. Our team is recognize the partners that joined the Trusted Regina Community in 2012. We want to thank them for TRUSTING our team, and we are identifying each of them individually for providing 10 years of OUTSTANDING service to the citizens of Regina and the surrounding area! This latest article celebrates and recognizes Jon, Tyson and the team & Bergen's Auto Body & Collision Centre Regina - your Trusted Regina Autobody shop for over ten years!
'WE TREAT YOU LIKE FAMILY'
Bergen’s Auto Body is an
SGI Accredited,
OEM Certified Regina Auto Body and Collision Repair shop. They specialize in foreign vehicles and offer an auto body concierge service to their customers.
Bergen’s are known for their tag line ‘We Treat You Like Family’. However, this doesn’t mean that they are a small shop. They are highly qualified professionals with state of the art equipment, and they invest in continually advancing their skills, experience, and accreditations. Their team is waiting to guide you through the repair process from beginning to end.
A LONG HISTORY OF OUTSTANDING SERVICE IN REGINA's AUTO BODY INDUSTRY.
John Bergen Senior and his wife Bev Bergen started the business on Nov 1st, 1991, with 6 employees. Now decades later the team has more than tripled in size! Jonathon Bergen joined his Father in the family business and he is now an owner. The team also includes younger brother Tyson Bergen, along with manager Paulo Di Antonio, and administrator Mandy Senger, who always greets visitors with a smile!!
THE BERGEN'S DIFFERENCE !
The team at Bergen’s are committed to working on improving our skills and level of service. They invest in ongoing training and ensure that our technicians are always up to date with the collision repair industries latest technologies. They are recognized in Regina for our exceptional customer service. They have many unique ways that they differentiate themselves from the competition.
An OEM certification is a certification bestowed by a car manufacturer to a collision repair shop that meets the following standards:
- Technician training to ensure technicians know the protocols and processes to repair a specific make and model of vehicle
- Tooling to ensure the shop has the right machines and tools to perform repairs to the auto maker’s specification
- Equipment to ensure that original equipment manufacturer parts are used so that a repaired vehicle maintains the same capabilities, performance, and safety assurances
- Each automaker has its own certification requirements, and shops invest tens to hundreds of thousands of dollars to earn and maintain OEM certifications.
When you choose an OEM-certified auto body collision repair shop like Bergen’s Auto Body in Regina, you aren’t just taking their word for the quality of work. Trusted Regina can assure you that the quality claims are backed up by a third-party that will not compromise its standards because the auto maker’s reputation is on the line, too.
Only the most trusted and best Regina auto collision centres receive this status. Jon and the team have worked very hard and are very proud of this achievement. They are authorized to do appraisals for your claim. This means if you are in an accident you can go directly to Bergen's and they will assist you from start to finish.
Bergen's Advance Repair Plan
When you choose Bergen’s Auto Body & Collision Centre for your Regina auto body shop, they do an in-depth assessment of your vehicle which they call their advance repair plan. It is no different than a building blueprint. This well thought out process helps their technicians fix your vehicle properly and it ensures they find any hidden damage. Having the plan ready and accepted by SGI helps you, as it means we are fully prepared when your vehicle arrives for repair. They will have all the parts required in the shop and the repairs will be completed correctly, in less time, and more efficiently. This is a WIN -WIN!
What Bergen's Auto Body Clients Say ...
"Bergen’s is an “A” One Business in Regina Saskatchewan. I needed body work done due to a person hitting my vehicle in a parking lot. While the vehicle was in their shop, I asked them to replace the front windshield also. During the time my vehicle was in their shop, they supplied me with updates as to the progress of the repairs, which I greatly appreciated. Their work is top notch; in my opinion, the BEST in Regina! They not only returned my vehicle with the body work completed and my car looking fabulous, but they returned my vehicle in immaculate condition. Washed, and not a spec of dust. The Bergen’s guarantee superb workmanship, and they deliver! Thank You!" - Patricia Knapp- Google
"Wow!! These guys are AWESOME! Did an SGI claim through them, they kept me up to date the entire time, I got texts every step along the way of the repair and they finished it sooner than I anticipated. But wow it looks amazing inside and outside of the car! I was letting my brother use my car and it was starting to get stinky in there and they even cleaned the interior. I am so happy, my expectations have really been exceeded!" - Sarah S - Google
“We are your neighbours and friends, so it is important to provide our customers with the peace of mind that their vehicles are being repaired correctly by highly trained professionals that care about them. Our OEM certification, awards, recognition and our wonderful customer reviews support our reputation for superior customer service in Regina serving our community. Here at Bergen’s Auto Body & Collision Centre, we treat you like family and that means we work hard to give your vehicles back to you properly and most importantly safely!” – Jonathan Bergen – Owner
A word from Sara, the Trusted Regina founder, about her personal experience with .
When I first met the Bergen family, I knew they were right for Trusted Regina. They are down-to-earth, hard-working folk that put everything into what they do. It is obvious that Jon and Tyson care so much about their clients and their team, they cherish the legacy passed to them from their parents, and they will do everything to do better and be better! Bergens are not only an outstanding local business and leader in the Saskatchewan autobody industry, but they are also committed to supporting the Regina community. They know from personal experience how important it is to encourage and support kids in sports, especially those that need financial assistance for equipment and fees. Helping out is a big part of who they are. They are so involved and passionate about kids' sports teams and activities in Regina that it takes work to keep up with everything they sponsor! This shows a deep level of integrity and authenticity - they love Regina, and they are grateful for all the generations of families in their city that have supported Bergen's Auto Body, a local family-owned autobody shop. The Trusted Regina community and I are better for knowing them, and we are so proud to be a part of their ongoing success; we can't recommend them highly enough! - Sara Wheelwright
Thank you for TRUSTING us, Jon. You have provided 10 years of AMAZING service to the people of Regina & area as a Trusted Regina Auto Body and Collision Repair Partner. We are proud to support you and to share that Bergen's have diligently upheld the 5 TRUSTED GUARANTEES of service.
Bergens Auto Body is a Regina family collision repair and auto body shop and from the moment you call you will be treated like family! They are proud to have an amazing 80 Years Auto Body Experience, and they have been serving Regina Auto Body needs for over 30 Years....they have a loyal customer base that simply wouldn't think of going anywhere else. Bergens are Regina's best OEM Certified, SGI Accredited Collision repair shop and Bergen's Auto Body is a Trusted Regina Auto Body Shop.
Here at Bergen’s Auto Body & Collision Centre, we treat you like family and that means we work hard to give your vehicles back to you properly and most importantly safely!
Please Be Kind
We currently have a situation that has never been a problem or concern in the past. Our suppliers are having huge issues accessing all parts from their manufacturers.
We are sure that you have probably heard about supply chain issues in the news, so hopefully you will recognize that this is not a Bergen’s problem, this is a global problem due to the Pandemic.
“Please be patient, as we are doing everything we can to move things forward, but there is only so much we can do. The delays cause major issues with our work flow in the shop, and at times is has been overwhelming for the Bergens Auto Body staff. Please know that we are working our hardest and trying our best to get those vehicles to you as quickly and safely as we can.”- Jon Bergen
How Can You Help?
If you have minimal damages for repair, such as small windshield cracks and tiny dings on your bodywork, we would appreciate it if you would hold off contacting us for repair until summer. Right now we have to prioritize the worst damaged vehicle, as we need get our most in need clients vehicles back on the road.
Please be kind as we navigate this new normal . We can’t accommodate our clients the way we want to, and we all look forward to the issues being resolved soon!
Thank you for your understanding.
John and Bergen’s team
Watch Jons Video Below.
Read more of Bergens Auto body Tips:
Bergens Auto Body is a Regina family collision repair and auto body shop and from the moment you call you will be treated like family! They are proud to have an amazing 80 Years Auto Body Experience, and they have been serving Regina Auto Body needs for over 30 Years....they have a loyal customer base that simply wouldn't think of going anywhere else. Bergens are Regina's best OEM Certified, SGI Accredited Collision repair shop and Bergen's Auto Body is a Trusted Regina Auto Body Shop.
COVID-19 Continued Service Plan - for the health and safety of staff and customers
At Bergens Autobody we treat you like family and we don't want our family members getting sick. With growing concerns around the novel coronavirus (COVID‑19), we wanted to reach out to you to share the actions we are taking to ensure our shop is clean and safe for you, our team members and the community we serve. As such while no cases have been reported at our location we are committed to doing our part.
The following is a list of measures that we are taking:
- We are now offering pick-up and drop-off services. Including rental vehicles, if you have been approved
- You can drop off your vehicle and keys in our dropbox outside without coming in.
- We accept payments over the phone and you can sign for documents when we drop your vehicle off to you if you choose
- All communication can be done via phone, text or email.
- All surfaces inside vehicles are cleaned and sanitized with a particular focus on high contact areas.
- Our staff use gloves and masks while working on your vehicle.
- As outlined by health officials, staff practice frequent hand washing and refrain from handshaking.
- We have increased hand sanitizer stations for both staff and customers.
We recognize that you may have upcoming appointments, we continue to offer you the flexibility to meet your needs so you don't have to leave home.
To keep our community safe, if you or any members of your household are feeling unwell, please let us know and we will rebook your appointment at a time convenient to you.
Sincerely,
Jonathon Bergen
Bergens Autobody
Bergen’s Auto Body & Collision Centre will treat you like family and that means they work hard to give your vehicles back to you properly and most importantly safely!
Bergens are a local family business and from the moment you walk in the door you will be treated like family! They are proud to have over 80 Years Auto Body Experience, and they have been serving Regina Auto Body needs for over 30 Years....they have a loyal customer base that simply wouldn't think of going anywhere else. Bergen's are an SGI Accredited Regina Auto Body and Collision Repair shop , they offer courtesy cars to their clients and they specialize in foreign vehicles. Bergen's AutoBody & Collision Centre are TRUSTED REGINA AUTO BODY EXPERTS
5 THINGS A CAR OWNER SHOULD DO - TO PREVENT AND HELP IF YOU HAVE AN ACCIDENT
Owning a car is a big responsibility for both new and seasoned drivers. In order to reduce stress further down the line, there are a few key things every driver should know. Luckily, these necessary basics are pretty easy to find out!
Learn the basics of maintenance. That means checking things the oil brake fluid, antifreeze, and windshield wiper fluid. Even better, learn to jump your car in case the battery dies and replace a tire. Everything you learn becomes a tool in case of emergency. Why not invest a little bit of time for less of a headache later on?
Find your car’s manual and read it. Read it again! Put it in a place where you can easily locate it again. Why? There is a lot of information specifically for your make, model, and year. Your manual will tell you which maintenance tasks should be prioritized, as well as how often those things should be addressed. Some critical ones to keep in mind are oil changes, wiper blade replacement, filter changes, fluid flushes, and when to get new tires. In addition, it will tell you what each light on the dash indicates.
Know where your personal identification is, who your insurance provider is, and where the documentation for insurance and registration is stored at. It’s simple enough to keep it in your car, and that will certainly do the job. But in the case of an emergency, the last thing you want to do is have to go digging through the glove box, center console, and through all the other cubbies and pockets your car has just to find it. Do yourself a favor, and keep it in one spot so that you can find it and reach it easily.
Put an emergency kit in your trunk. Jumper cables, a flashlight, spare tire, and a first aid kit are incredibly important. Consider also including some weather specific gear like sunscreen, a towel, blankets, umbrellas, etc. Safety first!
Have a ' GO TO' Regina Auto Body and Collision Repair shop!
At Bergens we truly do treat our customers like family!
Why should you choose us as your go to Regina Auto Body professionals?
We are:
Bergen's GUARANTEE that you will be treated to both friendly service and quality workmanship....and after speaking to their clients we can definitely say that they do all they claim and all in a style all of their own!
Bergen's AutoBody & Collision Centre are TRUSTED REGINA AUTO BODY EXPERTS...and they are waiting to help you. Fan them on Facebook here and be assured that they will look after you ..you can TRUST them..we Guarantee it!
Bergens Auto Body Regina are a local family business and from the moment you walk in the door you will be treated like family! They are proud to have an amazing 80 Years Auto Body Experience, and they have been serving Regina Auto Body needs for over 30 Years....they have a loyal customer base that simply wouldn't think of going anywhere else. Bergen's are an SGI Accredited Regina Auto Body and Collision Repair shop They offer courtesy cars to their clients and they specialize in foreign vehicles . They are your Trusted Regina auto body professionals
Bergens auto body shares news of changes to SGI Claims process happening soon!
Saskatchewan drivers now have a new way for processing collision claims through Saskatchewan Government Insurance (SGI), specifically for minor damages, like in a fender bender-type collision. Drivers can soon choose to take their vehicles to an auto body repair shop approved by SGI, where both the estimate and repairs will be done.
The minister responsible for SGI Don McMorris said the new setup will allow drivers to have vehicle repairs completed at the same shop where the claim is filed. SGI's claims centres will still be open and employ the same number of staff. They'll still be an option for drivers with minor damages, and they'll continue to handle larger damage, such as total losses. Where the vehicle will go will still be determined when a driver initially files the claim. The government says an audit process is in place to ensure body shops remain objective in their assessment. "People from SGI will be evaluating, you know, a spot evaluation of the body shop to make sure the damage was accurately assessed," McMorris said. "It's a benefit to the customer, it's a benefit to the body shop, as well as SGI. It gets some of that work out of our adjustment centres." McMorris said repair shops will also be subject to annual training.
Approximately 20 repair shops in the province are already doing damage estimates for drivers, SGI said. It hopes 180 shops will be accredited to do so by the end of the year. SGI estimated that there are more than 200,000 auto damage claims in Saskatchewan each year.
Bergen's AutoBody & Collision Centre are TRUSTED REGINA AUTO BODY EXPERTS...and they are waiting to help you. You can be assured that they will look after you ..you can TRUST them..we Guarantee it!
This post contains quotes from the following sources:
http://globalnews.ca/news/2199719/sgi-changing-how-you-can-get-vehicle-damage-assessed/
http://www.repairerdrivennews.com/2015/09/07/saskatchewan-government-insurance-to-let-collision-repairers-estimate-claims/
http://www.cbc.ca/m/news/canada/saskatchewan/auto-claim-process-to-change-for-drivers-sgi-1.3212830