Trusted Regina receives a negative Google review from Trevor

10. Dec 2015 Trusted Regina Trusted Partner News, Trusted Regina Directory , TRUSTED TIPS, Website

The Trusted Regina directory team really care about the opinions and thoughts of YOU, the Regina public. WE work for you by finding the best locally accountable Regina businesses and promoting them as a community. We do this so you can find trustworthy companies really easily. We are just like you, and we have been burned in the past from disreputable companies who over promised and undelivered, in fact the founder Sara was ripped off and this prompted her to start Trusted!! ( read the story here)

The internet has really been a game changer for consumers and for businesses. On the positive side it means we can research companies and products much easier BEFORE we contact them, saving us time.....but what if you read reviews that are bias, misinformed or simply not the truth?? We have supported Trusted partners through this process and tried to guide them in how to deal with this sometimes devastating process, it’s something that most local businesses really do fear.

This time it is our turn.....Trevor took the time to leave a review for The Trusted Regina team today, so we wanted to make something positive out of a ‘ negative situation ‘ for the Trusted team. Read his review and our founder Sara Wheelwright’s response below.

We truly thank Trevor for allowing us an opportunity to speak about what we do , and hopefully explain that we are indeed the REAL DEAL, also this allows us the opportunity to use our experience to highlight one of the biggest things local and big businesses are having to deal with! Words are powerful and we all have a voice online, please be informed, be nice and be wise in how you use that voice.

Response from Sara

Trevor- firstly thanks for sharing your thoughts with us and giving our team a chance to explain to you who we, what we do and why we are set up the way we are.

Firstly a business does't pay to be Trusted - they qualify to be Trusted after passing a strict verification process ( pass or fail) and signing an annual contract to uphold a specific standard and set of guarantees. We welcome feedback and you can contact us by phone, email or on our many social media pages . We are a local team with offices in Regina and Saskatoon.

We are not a ' review company ' you are correct - they are 10 a penny all over the web, most reviews online are not verified in any way. In addition evidence and data clearly proves that up to 40% of all reviews are false . Also, we know that many people who review businesses negatively are not interested in solving issues , but just use these review sites to complain. This can really effect local businesses who would otherwise have worked hard to rectify any wrongs they may have done! No one is perfect are they?

At Trusted - we are unique- the testimonials you see displayed on the feature listings are from real people that we spoke to personally as part of the verification process- we contact 25 previous clients and survey them in person and over the phone.

( See an example below)

We work with the businesses over the year - helping them with service questions, sharing info from the public, training them about the internet and social media and supporting their endeavors by promoting them as wonderful local companies that meet our high standards and believe in what we stand for. However who we really work for is YOU - the public. We also mystery shop a random selection of the businesses to check that they are doing a great job when they don't know we are looking!

If there are issues - We offer a hands on dispute resolution process that determines if the business has broken their contract with Trusted - if we find they have, we give them the opportunity to rectify their mistake - if they do not we remove them from the Trusted website(s) - we speak to both parties on the phone, on email and in person to ensure we know all the facts before making our decision.

The businesses pay an annual membership fee which is minimal, from that we invest heavily in marketing to promote them as a community. How else do we let people know about our service in the cities we serve? Also, of course our hardworking local team are compensated for the countless hours we put into providing the best possible on and offline experience for the public and the partners.

If you wish to complain about any Trusted business , you can contact us via any of the ways mentioned above and we will be happy to offer assistance, advice and even mediation if you feel you need it?

However by just reviewing Trusted negatively, like you have today with out truly knowing who we are and what we do, means you are again solidifying to our team that review sites are not what we ever want to be ...We offer a local service that is specialized, unique , personal , locally focused , accountable and absolutely trustworthy .

Many thanks again for the opportunity to educate you and any others that may have been feeling the same way. We hope you reconsider you 2 star review of our services, we would love nothing more than to be an asset in your life!

Sincerely on behalf of my team and the Trusted Partners across SK .

Sara Wheelwright , Owner S & E Trusted Online Directories

Trusted Regina Electrician and Regina Electrical expert shares a tip about Christmas lights this season

7. Dec 2015 bonnied Regina Electrician, TRUSTED TIPS

Here they share some great information this holiday season.

Great Canadian Oil Change a Trusted Regina Automotive and oil expert share a tip on when you should change your oil

1. Dec 2015 Admin Regina Oil, TRUSTED TIPS

At Great Canadian Oil Change, they will always do their best to keep you travelling safely, in a cleaner environment. At Great Canadian Oil Change, they guarantee that they will always value your business. Great Canadian Oil Change is your Trusted Regina Oil Change expert. In their latest helpful oil tip, they share how frequently you should change your oil.

How Often Should You Change Your Oil?

If you ask three shops how often you should change your oil you may get six different answers. But we feel confident with our recommendation.

Follow the service intervals recommended by the manufacturer of your vehicle

We recommend to our customers that they follow their manufacturer’s recommended oil change intervals. This means that the manufacturer will recommend that you have your oil changed every so many kilometres. Depending on your specific vehicle, this may mean having your oil changed every 5000 km, 7500 km, 12000 km or some variation thereof.

What are some exceptions to following the service interval recommendations of the manufacturer?

There is one exception to using the service interval recommended by the manufacturer and that is: driving conditions. Here are some examples of driving conditions that justify changing the oil earlier than recommended:

Short trips in the winter, where the engine fails to meet operating temperature for ten minutes or more, are tough on oil. All of that condensation has no place to go but into the crankcase.

Unusually dusty conditions. (Did you ever follow a combine at harvest?)

These two scenarios justify changing the oil before the recommended service interval.

Should I always follow the oil change needed an indicator on my dash?

Yes, you should follow the oil change indicator in your vehicle. Unless you’ve received a recall from your manufacturer, we recommend following the oil life indicator on your dash, if your vehicle has one.

How critical is it to change my oil at exactly the time that is recommended by the manufacturer?

Several years ago we sent engine oil samples to a lab. These were samples of engine oil that were changed before, near and after the recommended interval. Each report indicated that the oil had life left. Therefore, although it may not be absolutely critical at the exact odometer reading, we recommend following the manufacturer’s guidelines as closely as possible for the best maintenance of your vehicle.

What are the benefits to changing my oil according to the recommendations of the vehicle manufacturer?

There are many benefits to changing your oil according to the service interval recommended by the manufacturer of your vehicle. Clean engine oil lubricates the engine, keeps it cool, and minimizes the metal-to-metal contact of the parts inside the engine. Over time the oil starts losing its ability to flow well (becoming less “viscous”), thus losing its ability to protect your engine as it is meant to. By regularly changing your oil, you prevent problems that can occur over time. Some of these problems include overheating and undue wear on the engine due to the friction of parts when lubrication is not optimal. Regular oil changes will also extend the life of your vehicle and help keep it in optimum running condition.

At Great Canadian Oil change in Regina, we follow the recommendations of the manufacturer of your vehicle. We will verify that your vehicle is due for an oil change before performing it. We look forward to seeing you for an oil change or for one of the many other services we offer!

Great Canadian Oil Change is your Trusted Regina Oil Change expert

Trusted Regina Law firm tip on grounds for divorce in Saskatchewan

27. Oct 2015 trusted Regina Lawyers, Regina Legal & Professional Services, TRUSTED TIPS

Untying the Knot: Grounds for Divorce in Saskatchewan:

Anyone who has gone through a divorce will likely tell you it was a difficult time for them mentally, emotionally, and financially. Understandably, clients often seek advice at the first signs of trouble in their marital relationships. One question I’ve heard repeatedly in my short time practicing family law is “how do I get a divorce?”

Divorce in Saskatchewan is governed by federal legislation called the Divorce Act. Although this blog entry refers to Saskatchewan, the Divorce Act applies to all of Canada. In Saskatchewan, only the Court of Queen’s Bench has jurisdiction to deal with a Petition for Divorce, and in order to get a divorce, one must make an application to the Court. There are many common misconceptions about what a couple and/or spouse must prove in order to get a divorce, but the truth is there is only one ground for divorce in Canada: marital breakdown.

What is “marital breakdown” and how does one go about establishing that a marital breakdown has occurred? The Divorce Act sets out three ways to establish marital breakdown:

1. Living separate and apart for one year

This is, by far, the most common ground for divorce, and is the easiest to prove. Spouses are considered to have been separated for one year when they have lived separate and apart for a period of 12 months. Although the period of separation must be uninterrupted, a brief reconciliation during the year (up to 90 days) will not interfere with the calculation of time, as long as the reconciliation is unsuccessful.

2. Adultery

If you choose to seek a divorce on the basis of adultery, you must establish that adultery occurred. You must also swear that the adultery was not condoned by you, and that it was not permitted or invented simply as a means to obtaining a quick divorce. Note that adultery can be difficult to prove if your spouse is unwilling to simply admit to it in an affidavit.

3. Cruelty

Finally, a divorce may be granted in circumstances in which your spouse has treated you with intolerable physical or mental cruelty. If your spouse has treated you in such a way that it would be unreasonable or intolerable for you to continue to live with them, the Court may order a divorce. On a petition for divorce on the basis of cruelty, the Court will consider the effect of the conduct in question on you, the victim, in order to determine whether the behaviour in question constitutes cruelty.

Please note that the divorce itself is only one issue a couple faces when their marriage breaks down. Other issues that arise when a couple separates include the division of family property, custody and access regarding children, child support, and spousal support. If you choose to seek a divorce, on any of these grounds, it is best to consult a lawyer who can guide you through the procedure of obtaining a divorce and settling the corollary issues that arise when a couple separates.

This post is for information purposes only and should not be taken as legal opinions on any specific facts or circumstances. Counsel should be consulted concerning your own situation and any specific legal questions you may have.

See lawyers listinsg on the Regina directory under Legal & Professional services.

Robert MacKay Trusted Regina Real Estate Lawyer shares Pilot Butte homeowner legal issues

8. Sep 2015 Trusted Regina Regina Lawyers, Regina Legal & Professional Services, Regina Real Estate, TRUSTED TIPS

It’s an exciting time – the old house is sold, the new one is ready, and all that’s left is the move…..oh wait – not quite yet!! There’s all that legal “stuff” to deal with now….signatures….titles to be given…and pages and pages of documents that need to be signed before the key is in your hand!!! And to top it all off – who really knows a good real estate lawyer?

MacKay and McLean provides the professional services of a large Regina law firm, with the intimate attention of a small firm. The legal process can be daunting and overwhelming, but it doesn't have to be. MacKay & McLean is with you every step of the way.

MacKay and McLean are TRUSTED REGINA LAWYERS

Pilot Butte homeowner considers lawsuit over backyard drainage ditch:

REGINA – Stephanie Gabber’s excitement over buying a new home in Pilot Butte quickly wore off when she tried to develop her backyard and found a drainage ditch running through the property.

“Had I known, I would never have bought here, ever,” she said.

Gabber bought the home in May. She planned to put up a fence and lay down sod. When she started the work, she was told to stop because it would interfere with the easement.

“I bought it (the property) so my dogs could play, my kids could play. That’s not what I have.”

Gabber said the easement wasn’t disclosed to her before buying the property.

The town said it’s a registered land title, but admitted to a discrepancy with Gabber’s property lines on the Saskatchewan Land Surveyor’s Real Property Report.

Water works manager, Chaun McCurdy, said the town is moving the ditch one meter closer to the edge of her property, but unfortunately that’s the best they can do.

“Without it there to catch that water and direct it away, it will eventually go and fill up other people’s backyards,” said McCurdy.

Robert MacKay with MacKay & McLean Barristers & Solicitors said the situation highlights the importance of having a team in your corner when buying a home. That includes a realtor, lawyer and mortgage broker.

“There’s a lot going on in a transaction and it could be easy to miss,” said MacKay.

He also recommends homeowners always invest in title insurance.

“If you have this old survey and got a newer one that says the easement is here, but it should be here, what does that do to the fair market value of your property? Well, with title insurance you may have a claim,” explained MacKay.

However, Gabber is prepared to go a step further and file a lawsuit against the municipality of Pilot Butte.

“I’m stressed beyond belief. Mentally, it takes a toll. Financially, it takes a huge toll.”

McCurdy said he’s spoken to the land developer and home builder to ensure anyone buying property in the new development is fully aware of the easement.

Robert MacKay's team provides professional, personalized service and with their assistance, you can rest assured that your real estate transactions will be handled with the utmost consideration and care.

They provide a full range of legal services including: